Terms and Conditions

1. Introduction

• “ALQIMAT ALDAQIQA GOODS WHOLESALERS CO. L.L.C” maintains the https://aldaqiqa.com Website (“Site”).
• ‘’Cardholder must retain a copy of transaction records and https://aldaqiqa.com policies and rules’’
• “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
• “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
• ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
• ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
• ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
• ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
• ‘’User is responsible for maintaining the confidentiality of his account’’ 

2. Scope of Services

We specialize in wholesale general trading, including but not limited to the supply of goods across various categories. Product offerings, availability, and pricing are subject to change without prior notice.

3. Eligibility

• Customers must be 18 years or older to engage in transactions.
• By using our services, you confirm that all information provided is accurate, current, and complete.

4. Orders and Payment

• Order Placement: Orders must be placed via our authorized channels (e.g., online, email, or in-store).
• Payment Terms: Payments must be made in full before delivery unless otherwise agreed upon in writing. We accept cash, bank transfers, and credit/debit cards.
• Invoice and Taxes: All prices are inclusive of VAT as per UAE law unless stated otherwise.

5. Delivery and Shipping

• Delivery Timeline: Estimated delivery timelines will be provided upon order confirmation but may vary depending on availability and logistics.
• Shipping Charges: Shipping fees may apply and will be communicated during the order process.
• Delivery Responsibility: Once the goods are delivered to the agreed location, the responsibility for the goods transfers to the customer.

6. Return and Refund Policy

• Returns: Products can be returned only if they are defective, damaged, or incorrect within 7 days of delivery.
• Refunds: Refunds for eligible returns will be processed within 14 business days. The method of refund will depend on the original payment method.
• Non-Returnable Items: Customized, perishable, or used products are non-returnable.

7. Liability

• Product Quality: We ensure all products meet UAE standards. However, we do not guarantee that the products will meet specific customer requirements.
• Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

8. Customer Obligations

• Customers must provide accurate and complete delivery details.
• Customers must inspect goods upon receipt and notify us of any issues immediately.

9. Privacy Policy

We are committed to protecting your privacy. All customer information will be handled in accordance with UAE data protection laws and our Privacy Policy.

10. Force Majeure

We are not liable for any delays or failure to perform due to causes beyond our control, such as natural disasters, government actions, or transportation disruptions.

11. Intellectual Property

All content, trademarks, and materials on our platforms are the property of Alqimat Aldaqiqa Wholesale General Trading. Unauthorized use is prohibited.

12. Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the UAE courts.

13. Amendments

We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our official platforms.

14. Contact Information

For any inquiries, please contact us:

• Email: info@aldaqiqa.com
• Phone: +971 50 255 2389
• Address: 18th Floor, Burjuman Business Tower, Bur Dubai-UAE

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